Terms of service

By using supercampaign.ai or creating an account in the SuperCampaign application, you agree to these terms and to our privacy policy. If you are using the service on behalf of a company, you confirm you have authority to bind it, and "you" means that company.

SuperCampaign is software for running outbound AI call campaigns. You draw a workflow, configure an AI voice agent, connect your own provider accounts, and the application places calls, sends messages and books meetings according to that workflow.

We currently offer a free plan. If we introduce paid plans, their fees and terms will be shown before you subscribe and will form part of this agreement.

Keep your credentials confidential and tell us promptly if you believe your account has been accessed without permission. You are responsible for activity under your account, including by users you invite to your organization.

The application places calls and sends messages through accounts you own with third parties, such as Vapi, Twilio, Calendly, Google, iClosed, SendGrid and Resend. You are responsible for those accounts, for the fees they charge, and for complying with their terms. We do not resell their services and are not responsible for their availability, pricing or conduct.

You authorize us to store your provider credentials, encrypted, and to use them only to perform the actions you configure.

You decide who the application contacts. Before you do, you must have a lawful basis to call, text or email each person, and you must comply with every law that applies to you and to them.

• Obtain the consent that applicable law requires before calling or texting, including prior express written consent where marketing calls or texts use an artificial or AI-generated voice or an automated system.
• Honour do-not-call requests and registries, including national and state registries where they apply.
• Respect calling-hour restrictions where the person you are calling is located.
• Identify yourself, your company and the purpose of the call, and disclose the use of an AI agent where the law or the circumstances require it.
• Comply with laws on call recording, including any requirement to obtain consent from every party.
• Only upload contact data that you have the right to use for this purpose.

Our calling compliance page explains what the application enforces automatically and what remains your responsibility. It is not legal advice. Consult a lawyer for your situation.

You may not use the service to:

• Make calls or send messages that are unlawful, deceptive, threatening, harassing, or that impersonate another person or organization.
• Contact emergency services, or numbers you know to be assigned to them.
• Circumvent opt-outs, quiet hours or other safeguards, whether ours or a provider's.
• Probe, scan or attack the service, or use it to distribute malware.
• Resell or sublicense the service without our written agreement.

We may suspend or terminate accounts that breach these rules, and we may report unlawful activity to providers or authorities.

The application includes quiet hours, per-contact opt-outs, automatic do-not-call when a person asks the agent to stop, callback limits and a full activity log. These help you run lawful campaigns. They do not determine whether a given call is lawful, do not check registries on your behalf, and do not replace your own compliance obligations. Default settings may not match the rules where your contacts are located; you are responsible for configuring them.

If you enter your phone number in a demo-call form on this website, you are asking us to place one automated call to that number using an AI voice agent, and you consent to that call. We use the number for that call and for follow-up about the demo, and for nothing else.

Contacts, workflows, scripts and campaign results you create in the application belong to you. You grant us the rights needed to store and process them to provide the service. You can export or delete your data through the application, and we describe our handling of it in the privacy policy.

The SuperCampaign software, website, brand and documentation are owned by SuperCampaign or its licensors. These terms give you a limited, non-exclusive, non-transferable right to use the service. They do not transfer any ownership.

The service is provided as is and as available. We do not promise that it will be uninterrupted or error-free, that every call will connect, or that your campaigns will achieve any particular result. Calls depend on providers and networks we do not control.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us for the service in the twelve months before the claim, or, on the free plan, to one hundred US dollars. Nothing here limits liability that cannot be limited by law.

You will defend and indemnify us against claims, fines and costs arising from the campaigns you run, the people you contact, the data you upload, or your breach of these terms or of applicable law.

You can close your account at any time. We can suspend or terminate accounts for breach of these terms, for unlawful use, or if we discontinue the service, in which case we will give reasonable notice where we can. Sections that by their nature should survive termination, including your responsibilities, liability and indemnity, will survive.

If you have a dispute with us, email hello@supercampaign.ai first and we will try to resolve it with you directly.

We may update these terms. The date at the top shows the current version. Material changes will be notified to customers by email before they take effect, and continued use after that date is acceptance.

SuperCampaign, hello@supercampaign.ai.